Winning citations

SUPREME AWARD

Research First and AgriTechNZ
‘Baseline of Digital Adoption in Primary Industries’

This year’s Supreme winner has it all – a difficult topic and stakeholder groups, an industry sector of national importance, multi-mode, multi-stages, future proofing and true collaboration across a variety of project stakeholders with incredible outcomes.

This first-of-its-kind study creates a baseline for the primary sector and provides an understanding of the motivations, pressures and barriers faced by farmers and growers in adopting new digital tools.

DYNATA SUSTAINED IMPACT AND EFFECTIVE PARTNERSHIP AWARD

Glasshouse Consulting and Waka Kotahi
“Sometimes Research Effectiveness is a Seismic thing”

This is an epic entry in term of its scope, effectiveness, and impact. The 25-year time frame of this research partnership is a feat, but ultimately, it is about a shared belief that insights well applied in this area will save lives.

This entry made a point of recognising the many stakeholders and factors that have contributed to the impressive outcomes, like a 47% decrease in the fatalities per billion Km's travelled over the last 20 years.

Reductions in speed related fatalities, deaths involving young drivers, fatalities where alcohol has been a contributing factor are all a testament to an epic research journey and partnership.

IPSOS INSIGHT ORGANISATION OF THE YEAR

Xero
From Xero to hero: a champion of insights inside and out’ - nominated by Perceptive

From Xero to Hero.  An Insights function that has gone from a fragmented, back-room function to being at the heart of what the business does!

The transition from establishing a research programme to a business activation programme that has contributed to impressive business growth stood out for the judges.

INFOTOOLS INNOVATION AWARD

Sapien, Perceptive and Nestlé
‘Nestlé, Sapien and the Perceptive Super Panel: addressing the gap between attitude and actual behaviour’

Sapien and Nestlé made smart use of quantitative research and real-world transactional data to close that age-old gap between stated and actual behaviour. 

What impressed the judges most was how Nestlé and Sapien were able to overcome a skeptical audience using such a smart approach.

This promises to set a precedent for all future attitudinal segmentations.

INSIGHT COMMUNICATION AWARD

Perceptive and Xero:
‘Beautiful insights for beautiful business’

The judges felt the smartest thing Xero did to communicate their segmentation was to consult the wide array of potential users up front about their needs.

The multi-layered communication approach included an impressive interactive toolkit that helped them achieve their goal of ‘global scale with local nuance’.

A masterclass in collaboration, relationship management and design which ensured a very successful implementation. 

OVATION RESEARCH RISING STAR AWARD

Selecting a winner among seven outstanding candidates proved tough. One relatively new industry entrant stood out, demonstrating their contribution to research practice and business effectiveness as well as learning and innovating with new technologies.  A client best captured their key qualities: swift learning, fearlessness, adaptability, positivity, hard work, and composure in complex situations - "a standout among the people I’ve worked with”.

WINNER: Roman Gardner Hillman of NeedScope International

Finalist: Francesca O’Neill of Perceptive

Finalist:Priya Patel of Perceptive

Finalist: William North of Kantar


BUSINESS TO BUSINESS CATEGORY sponsored by NZ Marketing Magazine

Platinum: Research First and AgriTechNZ
‘Baseline of Digital Adoption in Primary Industries’

This Platinum winner has it all – a difficult topic and stakeholder groups, an industry sector of national importance, multi-mode, multi-stages, future-proofing and true collaboration across a variety of project stakeholders with incredible outcomes.

This first-of-its-kind study creates a baseline for the primary sector and provides an understanding of the motivations, pressures and barriers faced by farmers and growers in adopting new digital tools.

(No Gold)


CONSUMER PRODUCTS CATEGORY

(No awards this year)


CONSUMER SERVICES CATEGORY

Platinum: Yabble, Foodstuffs and One Picture
‘Designing a Purpose-built Customer Promises Tool’

Foodstuffs seeks to be one of the world's most customer driven retailers.

Their partnership with Yabble and One Picture continues to evolve and improve, enabling faster fact-based decision making throughout the organisation.

Driven by a need to accelerate delivery of their Customer Promises, AI now helps the team make sense of the masses of open-ended responses collected and get to recommended actions faster for each of Foodstuffs Customer promises.

In a game where speed is of the essence - this partnership is delivering at scale.

Gold: Ipsos and Mitre 10
‘Creating a World Class Customer Experience Programme’

What lifts this entry above the ordinary is the way in which the research is embedded into a set of stores run by disparate managers – buy-in is assured right through the organisation in a way that assures efficient and effective operationalisation.


FINANCIAL SERVICES CATEGORY

Platinum: Perceptive and Suncorp South Australia CTP
‘Suncorp South Australia CTP: customer insights generate 60% lift in new CTP insurance policies.’

This entry provides an excellent example of how well-designed research can help empower a large well led organisation to change rapidly and compete better by improving its focus on customers and what is important to them, while staying ahead of the regulatory requirements affecting the total market.

Impressive market results supported by industry service awards add weight to the quality and lasting impact of this research.

Gold: Ipsos and ASB
‘Retiring Inequity for Women in Aotearoa’

Tackling a large unaddressed societal problem with consumer centered design techniques requires a multistage programme of research and a research company that can add value at each stage.

A great example of the right research partner adding rigour and specialist know how to a large design thinking project.

Great project results from impressive partnering and resulting capability development.


MEDIA CATEGORY

(No Platinum)

Gold: Perceptive, DairyNZ and Proximity NZ
Here for the long game: decade-long insights pave the way to 28% unprompted campaign awareness for DairyNZ’

This entry drips with best practice and a smart combination of multiple use and audience appropriate research techniques and analytical approaches to help tackle a range of tactical and strategic issues and opportunities over a long time frame.

There is a clear link in this entry from the most recent insights and the current campaign and its results.


SOCIAL, COMMUNITY AND NOT FOR PROFIT CATEGORY sponsored by ESOMAR

Platinum: Glasshouse Consulting and Waka Kotahi
‘Sometimes Research Effectiveness is a Seismic thing’

This is an epic entry in term of its scope, effectiveness, and impact.

The 25-year time frame of this research partnership is a feat in itself, but ultimately it is about a shared belief that insights well applied in this area will save lives.

This entry made a point of recognising the many stakeholders and factors that have contributed to the impressive outcomes, like a 47% decrease in the fatalities per billion Km's travelled over the last 20 years.

Reductions in speed related fatalities, deaths involving young drivers, fatalities where alcohol has been a contributing factor are all a testament to an epic research journey and partnership.

Gold: Kantar Public and Fire and Emergency New Zealand
Effective behavioural segmentation: How understanding mindsets changed minds at Fire and Emergency’

Underpinned by a powerful approach to behavioural segmentation, this work has inspired both FENZ and ultimately the general public to think differently about fire and safety. Against a backdrop of complacency, this research highlighted the often hidden drivers behind behaviour around fire and safety issues such as context, assumptions, experiences and emotions.

Hard to reach communities were included and methodologies were chosen and tailored to minimise socially desirable responses.

New, more targeted communications addressing specific stakeholders and segments have driven results that are making a real impact where it matters the most.

Gold:Ipsos and Breast Cancer Foundation NZ
‘“I’m Still Here” - Transforming the Breast Cancer Conversation’

Extremely challenging environment to gain insights and understanding, especially respondents with Advanced Breast Cancer. The significant impacts and outcomes are a credit to the participating stakeholders, including the clinicians involved. The initiation of new patient support services in hospitals, additional funding for nurses, changes in hospital treatment practices and development of new ABC guidelines just a few great examples.

This research partnership has already had a massive impact on many cancer patients lives and is destined to continue to do so especially as it has begun to be recognised globally.


SMALL BUDGET CATEGORY

(No Platinum)

Gold: Ipsos and Mental Health Foundation
‘Getting Through Together’

Tight budgets demand creative solutions. Ipsos clearly put their listening skills to good use and their thinking caps on leveraging both local and global resources to help the Mental Health Foundation achieve their goals here.

A great example of a close research partnership creatively making as big a difference in the world as possible given the resources that they have available to them.


Thank you to our REAWARDS 2023 Judges:

2023 REAWARDS Category Judges

John O'Toole (Chief Judge), Brandbiz Ltd.

Kristin Luck (USA/international judge), ESOMAR President

Clare O'Higgins, Look Good Feel Better

Ant Rainger, Rainger & Rolfe

Simon Ledrum, Commercial Communications Council

Horst Feldhaeuser, Infotools

Prof. Roger Marshall, AUT (retired)

Bruce Pilbrow, Spirit of Adventure Trust

Kay Bramley, Goodman Fielder

Karin Curran, Curran Research Associates

Nicola Legge, BNZ

Adi Staite, Bamboo

Emily Blumenthal, Sky New Zealand

Galina Mitchelhill, Waka Kotahi

Industry Recognition Award Judges

Rising Star Award

Dr Catherine Frethey-Bentham, University of Auckland

Lee Ryan, Springboard Ideas

Nicholl Oblitas-Costs, IAG

Colin Yee, Glasshouse Consulting

Innovation, Insight Organisation of the Year and Insight Communication Awards

Lindy Osborne, Kiwibank

Hudson Smales, Thoughtfull Design

Suzie Dale, ASB Bank

Jason Shoebridge, NZ Institute of Economic Research

Geeta Das, MBIE

Sue York, The Research Society (Australia/International judge)

Susanna Baggaley, RANZ

Mark Finnegan, Clarity Insight

Thank you to our REAWARDS 2023 sponsors:










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